What information do I need to provide to get a quotation?
To offer an accurate quotation, please share your required load, stroke, speed, voltage, application environment, and estimated order volume. Drawings are optional but helpful.
Do you support custom stroke, load, or mounting dimensions?
Yes. All lifting columns and actuators can be customized.
We support light customization, moderate customization, and full engineering development depending on the project needs.
What is your typical sample and production lead time?
Samples take 2 weeks, and mass production typically takes 30 -50 days.
Lead times may vary depending on customization level.
What certifications do your products have?
All products are manufactured under ISO 9001 quality management and comply with CE and EMC testing standards. IP protection levels are available depending on the model.
What is your minimum order quantity (MOQ)?
MOQ starts from 1 unit for samples.
For production orders, we offer flexible MOQs depending on customization requirements.
How do you package products for international shipping?
We use 5-layer export carton boxes with protective inlays, then palletize and wrap the shipment.
Suitable for air, express, and ocean freight.
Can you recommend the right actuator or lifting column for my project?
Yes. Share your application details—load, travel, duty cycle, environment—and our engineering team will recommend the most suitable model or provide a custom solution.
Can you provide testing reports or batch traceability?
Yes. We provide QC reports, material traceability, load tests, noise tests, and inspection records for each batch when required by the customer.
